Ray White Mackay  
Shop 6, 14 Heaths Road NORTH MACKAY QLD 4740  
P: (07) 4969 2929 | F: (07) 4942 2316  
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Property Management Services

Because our Property Managers maintain to look
after your investment as if they owned it personally

Ray White Mackay has entered a new era in Property Management. At present we have come under Ray White Corporate's package called the Blue Print. This package delivers to Ray White Mackay the best management practices from Property Managers who have been in Property Management for over twenty years. That is, one must confess, a powerful package of experience. The Blue Print serves to guide Property Management Departments in Ray White on the best policies and procedures to use when managing an Investment Property.

Rental Property Mackay - Most properties are now highly priced, non more so than in Mackay, with an average 4 bedroom, 2 bathroom, new house ranging between $415,000.00 to $460,000.00 depending on area. This represents to the staff in Property Management, a very substantial investment. If you think about it, a Property Management department with about 100 rentals with an average price of $450,000.00 ends up managing an Investment portfolio of close to $45,000,000.00.

It is the dynamics of these figures when you look at them collectively that requires Best Management Practices to be implemented when managing these properties. Ray White Corporate together with our Principal Fum Walters, ensures that we are provided with on line training daily, that our Property Managers have 24 hour turnaround answers to a variety of questions that occur in Property Management and that we have updated software in our office to assist Property Managers when reporting to our Investors or assisting our Tenants.

We are constantly asked to educate both our Tenants and our Landlords. Tenants are not considered "just Tenants" in our office, rather we like to treat our Tenants as future Investors. Likewise, we see our Investors not as Landlords, but as Investors who are giving the best of their investment to the rental property market in Mackay. To this end we like to be proactive when considering future repairs to properties, and instead of waiting until something is broken completely, there by costing more money to fix, we like to try and put in place preventative maintenance that will ultimately be better for our investors, and their properties, whilst ensuring our Tenants have a well presented property that is well looked after. We feel that this tends to end up being a win/win situation for both sides of the rental market.

Why opt for Ray White Mackay to manage your valued asset?
  • Top class service
  • Continual monitoring of best solution for the rental of your property
  • Personalised account management
  • Long term relationship
  • Good communication

Letting Services
Initial listing inspection and rent appraisal and advertising
Qualify tenants by checking references, employment and default tenants databases
We give YOU the final CHOICE of tenant
Prepare tenancy agreements
Collection of initial rent and bond
Prepare RTA bond forms and submit
Entry condition report including photographs

Rent Collection
Collection of rent monies
Monitoring rent payments on a daily basis
Rent reviews
Monthly or fortnightly landlord disbursements
Monthly statements

Management and Maintenance
Landlord contact on a regular basis
Quarterly routine property inspections
Record and action of tenant complaints/requests/maintenance items
Arrange maintenance as required
Quality Approved trades people
Payment of accounts and invoices

Vacancies
Written notification
Vacancies entered onto internet listings
Placement of 'For Rent' sign on property (with client's approval)
Placement of 'For Rent' window card in front office
Daily feedback on response to vacancy
(See letting services)

The Ray White Extras...

RAY WHITE INVEST
RAY WHITE FINANCE
RAY WHITE INSURANCE

We guarantee the property management team will go the extra mile to provide you with the very best service in the industry. Call us today to ensure your investments get the results they deserve.

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